Frequently Asked Questions
FAQ:
DO YOU SHIP OVERSEAS?
Yes we ship to Australia using our courier service using a flat fee of $20.
We also ship to other countries on request. If you would like something shipped outside of NZ or Australia please make contact through social media or email and we can organise this for you. I like to give the exact price so I don't under or over charge for postal costs.
I HAVE ORDERED THE WRONG SIZE, CAN I EXCHANGE MY ITEM?
Unfortunately we can not exchange if you order the wrong size. Please see the sizing charts and ensure you order the correct size.
HOW LONG BEFORE MY ITEMS ARE DISPATCHED?
Most items are dispatched between 1-2 working days.
Pepeha tees and other items that I print can take between 5-10 days to be printed and dispatched.
WHAT COURIER SERVICE DO YOU USE? HOW LONG FOR DELIVERY?
We use Courier It as our courier provider which is Aramex also known as Fastway. Delivery once it has left our hands takes
1-3 days within NZ
7-14 days to Australia
Due to covid overseas it may take a little longer than usual. This is out of our control.
WHAT BRAND CLOTHING DO YOU PRINT WITH?
We use a range of clothing. All adult tees are Ascolour. The majority of youth tees we use Ascolour or Biz collection and have started to import blank clothing from Australia as they have a better range of high quality also.
Most items are 100% cotton, we do use cotton poly tees for the fluorescent tees. This is always mentioned in clothing description.